Privacy Policy

Musab ("we", "us" or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information we collect

1.1 Information you provide to us

We collect information you voluntarily provide to us, such as:

• Name and contact details (email, phone number)
• Company information (company name, role)
• Project details and communication via contact forms
• Payment information (processed via secure third-party providers)

1.2 Automatically collected information

When visiting our website, we automatically collect:

• IP address and browser type
• Pages you visit and duration
• Referral source (how you found our site)
• Device and system information

2. How we use your information

We use your data for:

• Service delivery: To execute projects and deliver services
• Communication: To respond to questions and provide project updates
• Billing: For payment processing and financial administration
• Website improvement: To analyze and optimize user experience
• Marketing: To share relevant information (only with consent)
• Legal compliance: To comply with legal obligations

3. Cookies and tracking

We use cookies and similar technologies for:

• Essential cookies: Necessary for website operation
• Analytical cookies: To analyze website usage (Google Analytics)
• Functional cookies: To remember preferences

You can manage cookies via your browser settings.

4. Sharing of information

We only share your data with:

• Service providers: Hosting (Vercel), analytics (Google Analytics), payment processing
• Legal obligations: When legally required
• Business transfer: In case of merger or acquisition (with notification)

We never sell or rent your data to third parties.

5. Data security

We implement appropriate technical and organizational measures:

• SSL/TLS encryption for data transmission
• Secure servers and regular backups
• Access control and authentication
• Regular security audits

6. Your rights (GDPR)

Under the GDPR you have the right to:

• Access: Request a copy of your stored data
• Rectification: Correction of incorrect or incomplete data
• Deletion: "Right to be forgotten" under certain conditions
• Restriction: Restrict the processing of your data
• Data portability: Receive your data in a structured format
• Objection: Object to processing

To exercise these rights, contact us at info@musab.nl

7. Retention period

We do not retain your data longer than necessary:

• Client data: During active relationship + 7 years (tax retention obligation)
• Contact requests: 2 years after last contact
• Analytics data: 14 months (Google Analytics standard)
• Marketing data: Until consent withdrawal

8. Third-party services

We use external services with their own privacy policies:

• Vercel: Website hosting
• Google Analytics: Website analytics
• Stripe/Mollie: Payment processing (if applicable)

Consult their privacy policies for specific information about their data processing.

9. Children's privacy

Our services are not directed at persons under 16 years of age. We do not knowingly collect data from minors without parental/guardian consent.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be published on this page with a new "Last update" date. For material changes, we will send an email notification.

11. Contact

For questions about this Privacy Policy or exercising your rights:

12. File a complaint

If you are not satisfied with how we handle your data, you can file a complaint with the Data Protection Authority: